Política de reembolso
Refund Policy
If you have made a purchase by mistake on our website, we are here to assist you. However, please note that due to operational fees incurred, the refund will be processed with a deduction corresponding to these fees.
Please contact us within seven (7) after the purchase to request a refund. After this period, we will not be able to process refunds for accidental purchases.
Clothing Products Exchange and Return Policy
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Intimate Apparel: We regret to inform you that we do not accept returns or exchanges of intimate apparel for hygiene reasons.
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T-Shirts: We accept exchanges or returns of T-shirts only in the case of a product defect. Exchanges due to regret or incorrect size can be made, provided the buyer covers the shipping costs.
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Deadline for Defective Exchanges: Exchanges due to product defects are only accepted if reported within 7 days after product delivery. Defects resulting from improper use or washing will not be considered.
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Product Returns: Returning products does not result in a refund but will generate store credit.